Terms and conditions:
Amgen's Xgeva® Reminders mobile Short Message Service (SMS) program runs on the short code 63280. Amgen will not charge you to use this Service; however your Wireless Service Provider may charge for sending and/or receiving messages and for air-time.
- Amgen provides SMS injection appointment reminders as Xgeva® Reminders (collectively, the ‘Service’). Please note that to process your requests for this Service, you may be charged a fee to send and receive messages based on the terms of your wireless service agreement. All charges are billed by and payable to your Wireless Service Provider. Check with your Wireless Service Provider if you have questions about your wireless service plan.
- Amgen will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your Wireless Service Provider.
- This Service is available on the following carriers: AT&T, Verizon Wireless, Sprint, Virgin Mobile, Boost, T-Mobile, MetroPCS, U.S. Cellular, Cricket Wireless, Google Voice, nTelos, Alaska Communications Systems (ACS), ASTAC (Arctic Slope Telephone Cooperative Association), bandwidth.com (includes Republic Wireless), Bluegrass Cellular, Boost-CDMA, Brightlink, C Spire Wireless (Cellular South), CableVision, Carolina West Wireless, CellCom, Cellular One of N.E. Arizona, Chariton Valley Cellular, Chat Mobility, Cleartalk (Flat Wireless), Copper Valley Telecom, Cordova Telephone Cooperative Inc dba Cordova Wireless, DTC Wireless, Duet Wireless, East Kentucky Network (Appalachian Wireless), ECIT/Cellular One of East Central Illinois, Enflick (TextNow), GCI Communications, Illinois Valley Cellular, Inland Cellular, iWireless, Inteliquent, Leaco Rural Telephone Cooperative, Limitless Mobile, Mid-Rivers Communications, Mobi PCS, MobileNation/SI Wireless, MTA Wireless/Matanuska Kenai, MTPCS Cellular One (Cellone Nation), Nemont US UMTS, Nex Tech Communications, Northwest Missouri Cellular, Panhandle Wireless, Pine Cellular, Pioneer Cellular, PinPoint Communications (Blaze Wireless), Plateau Wireless, Rural Independent Network Alliance (RINA), Sagebrush, SouthernLINC, SRT Communications, Thumb Cellular, TracFone, Triangle Mobile, Union Telephone, United Wireless, Viaero Wireless, and West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.
- For additional questions, please call 1-855-618-4502.
Visit Xgeva.com or call 1-855-618-4502 to subscribe to Xgeva® SMS injection appointment reminders. You will receive recurring messages. Text HELP to 63280 for help, STOP to 63280 to cancel. Message and Data Rates May Apply.
TO OPT-IN TO XGEVA® REMINDERS OR RECEIVE SUBSCRIPTION MESSAGES:
Visit Xgeva.com or call 1-855-618-4502 to enroll. Provide the required information including your mobile phone number. You will receive an opt-in request from 63280 to your mobile phone number. Follow the texting prompts to complete your subscription.
EXAMPLE RESPONSE FROM 63280:
Xgeva®: You will get recurring text message reminders to schedule your injection appts. based on the date you provided when you signed up.
TO STOP (OPT-OUT OF) THE SERVICE ON 63280:
You can cancel receipt of all SMS messages from 63280 by replying to any Service message, or sending ‘STOP‘, ‘END‘, ‘QUIT‘, ‘UNSUBSCRIBE‘, or ‘CANCEL‘ to 63280.
EXAMPLE STOP MESSAGE:
Xgeva®: You'll no longer receive text msgs from this reminder program or 63280. To re-enroll visit Xgeva.com or call 855-618-4502.
TO GET HELP ON THE SERVICE ON 63280:
You can get HELP, by replying to any Service message, or sending ‘HELP’ to 63280. You can also call 1-855-618-4502 for more information.
EXAMPLE HELP MESSAGE:
Xgeva®: For questions on the Xgeva® injection reminder program or to update your injection appointment date call 855-618-4502.